Contact us

 

At MFG Asset Management your feedback is important to us.

What to do if you have a complaint:

MFG Asset Management is committed to providing investors with the best possible service. If at any time you are dissatisfied with a service provided by MFG Asset Management, please contact us so we can work towards a resolution. 

How to make a complaint:

MFG Asset Management accepts all complaints made orally or in writing, formally or informally.

  1. Please contact our Complaints Officer using any of the following methods:
    Phone: +61 2 9235 4888
    Email: complaints@magellangroup.com.au
    Mail: MFG Asset Management, MLC Centre, Level 36, 19 Martin Place Sydney, NSW 2000
     
  2. Please provide full contact details to enable us to respond to you quickly.
     
  3. Please provide as much detail as possible regarding the nature of your complaint and any supporting documentation.